Viewing rental properties
Since we tend to take care of all of the important details prior to the property being made available, we allocate around 15 minutes per property for viewings. Due to the competitive nature of lettings and to fulfil our commitment to our landlords, we are unfortunately unable to offer second viewings on rental properties.
If you have viewed a property and you wish to proceed to let then we advise you to contact Strawberry immediately - properties tend to let very quickly and we wouldn’t want you to miss out!
Applying for a property
Firstly all applicants need to be over the age of 18.
In order to have the property taken off the market you will need to pay an application fee (see details below). This will also then enable us to proceed with the relevant reference checks and to produce the full legal documents. You will receive an email from our referencing company - Let Alliance - within 24 hours of the application fee being paid. Your ‘holding fee’ will secure the property and once you hear from Let Alliance you will have a total of 48 hours to allow completion of all of the necessary documentation but if this time elapses without the information being completed as requested then the property will be remarketed. (It is essential that you advise us if you do not hear from our referencing company).
'Right to rent' requirements
Under section 22 of the Immigration Act (2014) from February 1st 2016 landlords/ agents are required to carry out ‘Right to Rent’ checks on all prospective tenants. These checks relate to immigration status and the right of individuals to stay in the UK. As a fair and non-discriminating company of repute Strawberry will apply the screening process to every new tenant looking to rent one of our properties. In order to proceed with a rental application we need to see (in person) relevant ID – this may be a valid UK/ EEA passport, a National Identity card, a Home Office certificate or a photographic Immigration Status document (click here for a full guide to documentation
). In conjunction with 2 recent pieces of ‘proof of address’ correspondence, valid documents will be required prior to any application being processed. Where granted residency is time-limited a further check will be carried out prior to expiry of current permission. In every case a record of the checks made, the outcome and any further checks required will be kept on file.
Everyone over the age of 18 who will be living in the property must complete a Referencing application form which will be emailed to you.
For all tenants and guarantors involved with the property, photographic proof of ID with signature (e.g. driving license) must be provided to us also 2 x proof of address (which must be dated within the last three months). If for any reason you are not to be found on the voters’ roll then you may in addition need to provide three years’ proof of address.
It will speed up the application process if you ensure that all referees are advised in advance that they will be contacted by Strawberry or our referencing company.
Similarly, to keep the process proceeding as smoothly as possible you should advise our office of any CCJ’s or bad credit history before filing an application form. When completing the application you MUST declare ANY adverse credit history. Failure to declare this will result in an instant Decline.
One Applicant: £270.00 plus VAT (£324.00)
Two Applicants £320.00 plus VAT (£384.00)
Company Let £395.00 plus VAT (£474.00)
Price per additional Applicant: after initial two £100.00 plusVAT (£120.00)
Guarantor £100.00 plus VAT (£120.00)
Lodging of Deposit £30.00 INCLUDING VAT
Right to Rent check £12.00 per new tenant INCLUDING VAT
Duplication of tenancy paperwork or inventories £30.00 INCLUDING VAT
The application fee is paid in full and is non-refundable.. There is a surcharge of 3% plus VAT for payment by credit card or overseas Debit card
The only instance in which the application fee (minus the referencing element) is refundable is if the landlord withdraws the property. Refunds are not applicable if you simply change your mind, find an alternative property, fail to complete the application form in the 48 hour time limit or fail the referencing procedure.
If the tenancy start date is more than 7 days after your referencing has passed we will require you to pay the first months rental. If, for any reason, you withdraw from the property after this is paid it is non-refundable and will be paid to the landlord as compensation for the let not going ahead.
e.g. Tenancy start date 7th June, advised re referencing completion 25th May, rent for period 7th June to 6th July will be due on 25th May and the next rent due date would be 6th August
Express move service £100.00 plus vat
You’ve made the decision that you need to move; for whatever reason you need to leave your current home and move into rented accommodation. We realise that the circumstances might be difficult, chances are you’re already out of other options or out of time. So how frustrating that you might then need to wait up to 2 weeks to move into a rented property even although it’s empty and ready to go…..
At Strawberry we’ve seen this happen so many times and it gets very frustrating for us too. We want to help but quite often we’re held back by the administration, reference checks, inventory etc. and the time for each step means a lengthy wait overall. So we’ve done some homework, pulled some strings and made some changes and we are now very pleased to be able to offer our EXPRESS MOVE IN SERVICE where, with some help from our partners and our lovely landlords, we can get you in and settled WITHIN 5 WORKING DAYS. There are some stipulations, a little bit of small print if you will, but if it sounds like just the kind of service you are after then get in touch and we’ll talk you through it and help you make it happen – quickly!!
The deposit payable is one and a half months rental, example if the rental is £500.00 per month the deposit will be £750.00, if you have any pets which the landlord has agreed there will be a further £250.00 to pay, example rent £500.00, with a pet, deposit will be £1000.00.
Employed applicants: An employment reference will be gained from the employer provided on the application form. If no response is received from the employer then you may be required to provide either 2 monthly or 3 weekly payslips.
Overseas applicants: A copy of your passport and work permit is required. If you have been in the UK for more than 6 months then proof of residency and a contract of employment or letter from your HR department are also necessary.
Joint applicants: Only married couples can be counted as a joint application. Two application forms will be required and both parties’ employers contacted. (Maiden names will also be requested).
Self employed applicants: Profit and loss statements for 3 years’ accounting periods will be required and if this is not possible for any reason then a guarantor will be sought.
Retired applicants/additional income: 2 monthly pay advices or 3 months bank statements will be required as well as proof of pension or proof of investment.
Students: All tenants who are students must have a guarantor
Housing benefit recipients: Must also have a guarantor.
Guarantors must be UK residents, have good credit history (i.e. have no CCJs or history of bankruptcy) and have a sufficient monthly income. They will be referenced in the same way as a tenant so must be able to provide either 2 monthly or 8 weekly pay slips where no response is received from their employer.